HANDCRAFTED FILMS

January 06, 2016

Posted By Ashley in

Before Ty and I started running the business together, he did all of his bookkeeping on paper. He mailed contracts back and forth with couples, had them mail checks for their retainers and final payments and filed everything away in a boxed filing system. And then I came on board and knew there was no way I could keep up with all that. Which is rather ironic because I’m 100% a paper girl.

But let’s be honest, this is the digital age and it was high time we got with the program! We did some initial research about what was out there as far as client management software goes and ultimately decided to go with a program called Shoot Q. We liked that this system allowed us to electronically send contracts to our clients and they could sign them online! So long were the days of mailing paper back and forth and making room for all that in our house! Although, we did still have our clients mail us checks because we didn’t want to pay the extra credit card fee.

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However, in the Spring of 2015 we had a conversation about how to expedite our booking process and I mentioned looking into switching up the software we were using. We loved Shoot Q for it’s efficiency but I knew deep down there had to be something just a tad more updated out there. That’s when our sweet friend Natalie introduced me to Honeybook. I was intrigued so I booked a demo to see how everything worked!

I was sold immediately! We made the full transition to Honeybook in the Fall of 2016 and it has been INCREDIBLE!! We love how efficient this system is and how easy it is for us to keep up with all of our bookkeeping! We love it so much we think that you would love it too! 

TOP 5 REASONS WHY WE LOVE HONEYBOOK

1) The Ability to Accept Payments Online 

This was a game changer for us! It wasn’t awful having our clients mail us checks but it added an additional step in the process that added more time on the back end for me. Whenever checks would come in the mail I would have to gather them up and take them to the bank to deposit them. Sometimes I was doing this three times a week. Yikes!!! We finally got to the point where paying the 2.9% + $0.30 outweighed the time it took to track down checks and get to the bank several times every week. 

2) Amazing Customer Service

I could go on and on about this one! Honeybook has top notch white glove service and takes care of their clients incredibly well! They have a help desk that’s always available to answer any questions that you may have. From “how do I set up my contracts” to “how do I cancel an event” they are available to answer any and everything! This is by far my favorite feature of their software!! I was a little weary of having to transfer over all of our booked events when we switched (which at the time was 15 weddings), but Honeybook did it for me! How incredible is that?!

3) Features that Automatically Keeps Track of Leads, Bookings, and Payment Schedules

I’m a numbers girl and love being able to see how we’re booking, what payments we have coming up so I can track our monthly expenses and make sure that’s in line with what we’re making, etc. Honeybook has a “reports feature” that allows you to track analytics including your lead to book percentage, your success rate, the value of all your events combined all the way down to monthly reports! They also have a feature that allows you to set up email reminders that go out automatically to your clients so you don’t have to keep track of when payments are due and send out a million emails every month. And, you can even optimize this by creating email templates right in the software so that you don’t have to rewrite that same email over and over!! I LOVE that!!

4) Community Minded and Community Driven

How often in the service industry are you asked for your feedback and it’s actually taken to heart? Like real change is made as a direct correlation to your suggestions? Rare, right? Not with Honeybook! Along with their incredible customer service, you’re invited to an exclusive community based Facebook group where you can share ideas, ask questions, and offer suggestions for updates to the software. Every few months Honeybook hosts what they call a “Hackathon” where they spend a whole week making updates to the software based on customer feedback! That’s incredible and such a testament to the integrity of the founders and the truth that they stand behind their product to serve their customers in the best way possible. They are always looking for ways to improve and eager to enhance the software to better serve their customers!

5) Ability to Collaborate with Other Vendors 

This is incredible! I love that I can add the florist, planner, caterer, etc to my workspaces so that we all can be on the same page for a wedding. From viewing and sharing the timeline to quickly and efficiently sharing emails, to even viewing details about the event like addresses, dates, and times. It’s so efficient and I LOVE that!! And as an added bonus, you can print off all the documents in an easy to read format to bring with you on event days! 

Honeybook has been an incredible game changer for our business! There’s a bit of a learning curve involved with using their software but they are so great about helping you through the transition. I seriously can’t recommend them enough!! Head on over and check them out!

 

Click here to get 50% off your first month or year!

 

Note: We are not sponsored to write this post. However we are a part of Honeybook’s affiliate program and do receive a small commission when you sign up for the service. All of the views expressed in this article are solely ours and reflect how we truly feel about this product.  

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Meet Ashley

A true sweetheart from Southwestern VA, Ash spent many Sundays after church sitting around the table with her grandparents, listening to stories about the “good ‘ole days”. A talented visionary with a true heart for people, she’s likely to be found reading, writing, and planning away.

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Ashley, this is extremely helpful! I’ve been slowly moving toward an electronic system and needed to read a review that I could trust! THANK YOU!!

YAY!! This post is awesome Ashley! :)

I love reading workflow comparisons… glad you are loving HB! Your site is BEAUTIFUL, by the way!

Eeek, I love what I’ve seen from Honeybook and after baby #2 comes I can’t wait to make the switch!

Yesss! So excited to finish getting my account set up and establishing my new workflow with it! Yay Honeybook!

I can’t wait to give Honeybook a try! I have loved how on board they are with Rising Tide Society too!

Thank you for this post. I’m in the market for something other than Shoot q myself and this sounds like it might be right up my alley!

Wow! Ashley, this means the world! Thank you for sharing! ♥

Love your review, Ashley! I have signed up with Honeybook as well although I’m still in the setup process (my delay… not theirs!). I love that I was able to make a one-time investment and not have to worry about the on-going monthly fee… especially since I am still doing this part-time and the income ebbs and flows quite a bit! We need to form a local collective!

I went with EventCompass after trying HoneyBook. Its a more stable solution, cheaper and their team is full of helpful people. They even did a custom integration with my website which I was thrilled with because I didnt have to settle for someone elses contact form for my leads

I’m also considering Honeybook but let’s be clear: most banks now offer smartphone camera deposits. I’ve been doing it for years and it’s super easy. For our studio, going purely credit card with the 2.9% fee might be slightly more convenient, but at a cost to our studio of $3500 in fees a year? You would rather take credit cards than run checks to the bank to save $3500? For me, Honeybook is a great option for lead tracking including the new forms you can put on your website to funnel leads directly into the pipeline. So far, the sales team, however, has been on the aggressive side. It’s good to hear that support is just as aggressive (responsive), I suppose. So many times, they work so hard to get you in then it’s a ghost town when you need help.

    Hey Sean!! Thanks for reading!! The credit card fee was one of the main reasons why we were hesitant to switch over and start accepting them. However, we’ve found we’ve booked more clients now that we do accept them!! Nowadays everyone wants to pay by card and to be honest the convenience of receiving payments a lot quicker is worth it to us!! And we haven’t had to send out late payment fees which is a win in our book!! We’ve had a great experience with Honeybook!! They have always been super helpful and willing to help with anything that we need!!

Have you ever tried Tave? In my opinion it has the most features and best bang for your buck, I have tried Honeybook, shootQ, Pixifi, 7 Hats, Sprout and a couple others and Tave comes out on top hands down. Check it out :)

I’m looking into Honeybook as we speak and found your post very helpful. Do you use it for book keeping as well…ie: sales tax reports and all the not so fun stuff that needs to go to my accountant? I would love to eliminate QuickBooks from my life!

Do you use HoneyBook just for the admin side your business or are you able to load the photo galleries here at well? I’m looking for an ALL IN ONE set up….contracts, payments, online galleries…..thanks!

    Hey!! We don’t upload galleries through Honeybook. It doesn’t have that feature! We just use it for client management with invoices, contracts, and questionnaires!! We’ve used Pass for gallery uploads. I don’t know of a system that does both!! Although, the founder of Pass also made a contract/invoice company called Agree. I’m not sure if they integrate, though!

Honeybook sounds delightful. But my question is regarding your affiliation link. If they’re not a monthly subscription (with their one-time $500 fee), how do you “get your first month for free”?

    Hey Cindy!! Thanks so much for your comment!! Honeybook recently closed their founding membership application period. They’ve now switched over to a monthly fee. If you use the link at the bottom of this post, you can get 20% off your first month or year!!