Before Ty and I started running the business together, he did all of his bookkeeping on paper. He mailed contracts back and forth with couples, had them mail checks for their retainers and final payments and filed everything away in a boxed filing system. And then I came on board and knew there was no way I could keep up with all that. Which is rather ironic because I’m 100% a paper girl.
But let’s be honest, this is the digital age and it was high time we got with the program! We did some initial research about what was out there as far as client management software goes and ultimately decided to go with a program called Shoot Q. We liked that this system allowed us to electronically send contracts to our clients and they could sign them online! So long were the days of mailing paper back and forth and making room for all that in our house! Although, we did still have our clients mail us checks because we didn’t want to pay the extra credit card fee.
However, in the Spring of 2015 we had a conversation about how to expedite our booking process and I mentioned looking into switching up the software we were using. We loved Shoot Q for it’s efficiency but I knew deep down there had to be something just a tad more updated out there. That’s when our sweet friend Natalie introduced me to Honeybook. I was intrigued so I booked a demo to see how everything worked!
I was sold immediately! We made the full transition to Honeybook in the Fall of 2016 and it has been INCREDIBLE!! We love how efficient this system is and how easy it is for us to keep up with all of our bookkeeping! We love it so much we think that you would love it too!
This was a game changer for us! It wasn’t awful having our clients mail us checks but it added an additional step in the process that added more time on the back end for me. Whenever checks would come in the mail I would have to gather them up and take them to the bank to deposit them. Sometimes I was doing this three times a week. Yikes!!! We finally got to the point where paying the 2.9% + $0.30 outweighed the time it took to track down checks and get to the bank several times every week.
I could go on and on about this one! Honeybook has top notch white glove service and takes care of their clients incredibly well! They have a help desk that’s always available to answer any questions that you may have. From “how do I set up my contracts” to “how do I cancel an event” they are available to answer any and everything! This is by far my favorite feature of their software!! I was a little weary of having to transfer over all of our booked events when we switched (which at the time was 15 weddings), but Honeybook did it for me! How incredible is that?!
I’m a numbers girl and love being able to see how we’re booking, what payments we have coming up so I can track our monthly expenses and make sure that’s in line with what we’re making, etc. Honeybook has a “reports feature” that allows you to track analytics including your lead to book percentage, your success rate, the value of all your events combined all the way down to monthly reports! They also have a feature that allows you to set up email reminders that go out automatically to your clients so you don’t have to keep track of when payments are due and send out a million emails every month. And, you can even optimize this by creating email templates right in the software so that you don’t have to rewrite that same email over and over!! I LOVE that!!
How often in the service industry are you asked for your feedback and it’s actually taken to heart? Like real change is made as a direct correlation to your suggestions? Rare, right? Not with Honeybook! Along with their incredible customer service, you’re invited to an exclusive community based Facebook group where you can share ideas, ask questions, and offer suggestions for updates to the software. Every few months Honeybook hosts what they call a “Hackathon” where they spend a whole week making updates to the software based on customer feedback! That’s incredible and such a testament to the integrity of the founders and the truth that they stand behind their product to serve their customers in the best way possible. They are always looking for ways to improve and eager to enhance the software to better serve their customers!
This is incredible! I love that I can add the florist, planner, caterer, etc to my workspaces so that we all can be on the same page for a wedding. From viewing and sharing the timeline to quickly and efficiently sharing emails, to even viewing details about the event like addresses, dates, and times. It’s so efficient and I LOVE that!! And as an added bonus, you can print off all the documents in an easy to read format to bring with you on event days!
Honeybook has been an incredible game changer for our business! There’s a bit of a learning curve involved with using their software but they are so great about helping you through the transition. I seriously can’t recommend them enough!! Head on over and check them out!
Note: We are not sponsored to write this post. However we are a part of Honeybook’s affiliate program and do receive a small commission when you sign up for the service. All of the views expressed in this article are solely ours and reflect how we truly feel about this product.
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